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Public transport

The Polish Underground /METRO/ and buses

The Warsaw underground offers easy access by lift and the trains are equipped with seating space for disabled passengers. Every station has an accessible public toilet. However, not all trains can be entranced by a wheelchair passenger. The train models purchased from Russia because of very high steps are not so friendly for the disabled.

You use the same tickets as on trams and buses, but you validate the ticket at the gate at the entrance to the platform, not inside the vehicle. Trains run every eight minutes (every four minutes during rush hours). Around two thirds of the local bus system provides step free access and wheelchair space onboard which includes most of the routes attractive to visiting tourists. The situation is far worse in small towns where public transport is not easily accessible for disabled passengers.

The Warsaw Airport

There are special designed call points outside and inside of the Terminal (the main hall Information desk). They are clearly signposted and identified with the standard international symbols. The International Terminal has lifts to all levels, both in the multi-storey car park and inside the terminal building between Arrivals and Departures levels (landside and airside. The International Terminal has lifts to all levels, both in the multi-storey car park and inside the terminal building between Arrivals and Departures levels (landside and airside). It also has toilets with special arrangements for disabled passengers. Wheelchairs are available on request from a handling agent. Trained first aiders are also on hand to assist those passengers who are unable to access the upper mezzanine level. All passengers who wish to apply for special assistance are requested to notify their airline either when booking their flight or, at the latest, 48 hours before their flight. They can do it in person or through their travel agent. The service is free of charge. Phone:+48226503943

Dworzec Centralny - Railway Station

Dworzec Centralny. Railway Station – It is the biggest and the most important railway station in Warsaw. Disabled people especially the wheelchair users find it very difficult to access the station. There is no lift or ramps. The help of other people is necessary to enter a platform and to get on the train ( for service call phone+480224746016). Furthermore, the majority of trains are too narrow for wheelchairs. The gap between the platform and the door of the train is too big to climb inside. It can be too uncomfortable and even dangerous. Visually and hearing impaired travellers also have a problem. There are no tangible warning marks along the platforms. General station noise makes it difficult to understand the announcing of train arrival and departure. However, the full accessible toilets are available.